Taiwo A.

Taiwo A. is a skilled professional with extensive experience in product and technical support, having worked in various roles since 2015. Currently serving as a Product Support Specialist at ScalePad, responsibilities include installing and troubleshooting software for technical managed service providers. Previous positions include Technical Support Specialist at PartnerStack, where ticket resolutions were managed via Zendesk, and Junior Support Advisor at Shopify, handling merchant inquiries and analyzing performance data. Early career roles encompassed customer service and operational risk management, including a stint as a Medical House Officer, which provided foundational experience in client relations and process management. Taiwo A. holds a Bachelor of Medicine, Bachelor of Surgery (MBBS) from the University of Lagos.