Claire Chanal

Claire Chanal currently serves as the Head of Technical Publications at Scality, a position held since August 2023. Prior to this role, Claire was the Team Lead for Documentation and Training at EXFO from January to April 2023 and Technical Documentation Manager at key4events from January 2021 to December 2022, where a focus was placed on user documentation and training strategies. Claire's extensive experience includes over a decade with Amadeus IT Group in various roles, including Project Leader and Manager of the Technical Authoring Group, where innovation in documentation through AI-driven support was emphasized. Previous experience includes freelance technical writing for notable companies such as Texas Instruments and Siemens VDO, as well as foundational roles at Lionbridge and in diverse sectors prior to specialization in technical communication. Claire holds a Master's degree in Technical Communication from Sheffield Hallam University and completed education at the Centre International du Coach and Paris ESLSCA Business School.