Gloria Dia has extensive experience in retail management, currently serving as Store Manager at SCALPERS since April 2019. Previously, Gloria held similar managerial positions at Natura Selection, HAKEI, and Springfield, where responsibilities included sales analysis, team management, customer service evaluation, stock supervision, and visual merchandising implementation. In addition, Gloria was the CEO of Thebox, a retail company focused on youth fashion, from 2012 to 2014. Gloria holds a postgraduate degree in Visual Merchandising from Artidi, completed in 2017.