SCAN
Tracy Bolen Rodriguez, PMP, is an experienced project manager with a robust background in operational process improvement and customer experience management. Currently serving as a Senior Project Manager for Claims at SCAN Health Plan since February 2016, Tracy leads cross-functional projects to enhance service delivery for providers and members. Previous roles include Senior Change Management Consultant at Consulting Excellence, Inc., where organizational readiness for software implementations was prioritized, and a range of project management and program management positions at Dell, focusing on customer experience and operational efficiency. Tracy's career began at United Airlines and includes supervisory roles at Trase Miller, emphasizing a strong foundation in customer service and team leadership.
This person is not in any teams
SCAN
4 followers
About SCAN Keeping Seniors Healthy and Independent–that’s been our mission for more than 40 years. Founded in Long Beach, CA in 1977 by a group of senior activists committed to improving access to the care and services they needed as they aged, SCAN is a recognized leader in senior care. As one of the nation’s largest not-for-profit Medicare Advantage plans, SCAN also provides a range of community services, including the innovative programs of Independence at Home and robust community education and community giving. The SCAN mission is not something that just hangs on the wall, it’s a commitment understood and embraced by every employee. We believe in supporting our employees so they, in turn, can support our members as well as seniors and caregivers in the communities we serve. That means providing training, tools and opportunities for growth—and rewarding jobs well done. Our employees enjoy: - A competitive compensation and benefits program - An annual employee bonus program - Generous paid-time-off (PTO) - Ten paid holidays per year - Excellent 403(b) Saving Plan, providing up to 4% match and vesting after three years - Casual attire . . . wear jeans every day!! - A work-life balance and much more! Want to learn more about SCAN? Visit us at scanhealthplan.com