Dinesh Pardeshi

Dinesh Pardeshi is a seasoned IT professional with extensive experience in technical support and infrastructure management. Currently serving as a Senior IT Support Specialist at Scan-IT since May 2019, Dinesh has effectively managed a hybrid cloud environment and implemented automation processes that reduced workload by 30%. Prior to this role, Dinesh was a Senior Service Desk Analyst at VDA Infosolution Pvt Ltd, where leadership of a global IT support team led to a 40% improvement in ticket resolution times. Dinesh has also held positions at CBSI India Pvt Ltd, Impact Infotech Pvt. Ltd., and Open View Technology Pvt Ltd, contributing to critical incident management, infrastructure analysis, and desktop support for various high-profile clients. Educational qualifications include a Bachelor's degree in Computer Application from Yashwantrao Chavan Maharashtra Open University.