Elina Papanaoum

Elina Papanaoum currently serves as Head of UX Design at Scania Group, overseeing a UX team of 20 and responsible for enhancing the organization's UX capabilities across digital services. With experience in customer experience (CX) leadership and design roles at Scania, Elina has led initiatives in CX measurement, product design, and user experience research. Previous roles include Owner and UX Designer at Stockholm Design, Co-Founder and UX Lead at Rideaway, and multiple internships focused on user experience and digital design. Academic qualifications include master’s degrees in Human and Computer Interaction & Design from KTH Royal Institute of Technology and Universidad Politécnica de Madrid, and undergraduate degrees in Energy Engineering and Electrical and Computer Engineering from Aristotle University of Thessaloniki.