Eddie Kerr Cbci

Eddie Kerr CBCI has extensive experience in technical operations and management, currently serving as Operations Director and Global Head of Technical Operations at SCC since January 2018. Responsibilities include leading Data Centre Services technical support teams, ensuring service delivery, and driving continuous service improvement. Prior roles at SCC encompassed Operations Manager for Vietnam Operations and Head of Technical Services Management, where Eddie managed business operations and was accountable for service delivery during major incidents. Previous experience includes Theatre Virtualization Lead at NATO Communications and Information Agency and various roles within the British Army, focusing on information systems and infrastructure engineering. Educational qualifications include a City & Guilds degree in Telecommunications from The Army Apprentices College Harrogate.