Jen Paul

Jen Paul is a seasoned professional with extensive experience in customer experience management, currently serving as the Senior Manager Customer Experience at SCG Together since January 2007, where responsibilities also include acting as a Mental Health Champion. Throughout the career at SCG, Jen Paul has held various titles, including Customer Experience Manager and Complaints Manager, among others. Prior to this role, Jen Paul worked at P&O Ferrymasters as a Contracts Manager and began the career at DeTeWe as an Installations Coordinator. Education includes a degree in Leadership and Management from the Institute of Leadership and Management, earned in November 2023, and secondary education completed at Adeyfield Secondary School from 1989 to 1996.