Ronald T. has a diverse work experience in various industries. Ronald began their career in 1996 with CVS Caremark Corporation, where they worked as a Management/Pharmacy Technician for eight years. Ronald then worked as an Assistant Store Manager at Aeropostale for one year, where they were responsible for implementing company initiatives, hiring and training associates and managers, managing payroll, conducting business analysis, and developing managers in their areas of expertise.
After that, Ronald worked as a Site Manager at Austin Home Improvement Inc. for a year, followed by a role as a Project Manager/Customer Service Manager at Play N Trade Video Games for three years. At Play N Trade Video Games, they implemented and managed an online ticketing system and live support, improving customer satisfaction and acting as the primary contact for escalated customer service and technical issues. Ronald also led the successful rollout of a new Global POS system across 250 locations.
In 2010, Ronald joined Hardware Solutions Builders Co. Ltd. (HASOUB) Memega.com as a Category Manager, where they oversaw video games, hardware, accessories, and gaming chairs, as well as consumer electronics. Ronald worked with vendors on pricing, product allocation, marketing support, and new release launches, increasing revenue and margins in all categories. Ronald also managed stock replenishment and inventory levels.
Ronald then worked at GameStop as a Store Manager for nearly a year, followed by a role as a Store Manager at Starbucks for four months. Ronald was later promoted to the position of Assistant Manager at Starbucks, where they worked for a year before transitioning to Winchester Hospital as a CPhT for six months.
In 2014, Ronald joined CVS Health as a CPhT and worked there for a year before moving to Scheidt & Bachmann in 2015. At Scheidt & Bachmann, they held multiple roles, including Service Desk Technician for eight months, Incident Management for one month, Scrum Master & Team Lead for three years, and currently serves as the Market Lead for North America, East & West | MTUS.
Overall, Ronald's work experience showcases their versatility, leadership skills, and ability to adapt to different industries and roles.
Ronald T. has a diverse educational background. Ronald attended Shawsheen Valley Regional Vocational Technical School and completed a four-year vocational track, earning a high school diploma and an IT Certificate in Internet Technology. Ronald'sfield of study at this institution was Internet Technology.
After completing their vocational education, Ronald enrolled at Bridgewater State University in 2001 and studied Computer Science until 2002. The exact degree or certification obtained during this period is unspecified.
In 2002, Ronald transferred to Middlesex Community College to further their education in the field of Computer Science until 2003. Again, no specific degree or certification is mentioned for this period.
In addition to their formal education, Ronald T. has obtained several certifications. In 2018, they received the Advanced Certified ScrumMaster™ certification from the Scrum Alliance, as well as the Certified ScrumMaster® (CSM®) designation during the same year. These certifications showcase their expertise in the field of Scrum and Agile methodologies.
Ronald also earned a certification in Advanced Project Management and Microsoft Project from William George Associates in 2011. However, the exact month in which they obtained this certification is not provided.
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