Alex Chan is a seasoned professional with extensive experience in customer success management, enterprise software, and sustainability. Currently serving as the Program Leader for Customer Success Management at Schneider Electric since January 2022, Alex focuses on enhancing customer outcomes through enterprise software solutions. Additionally, since November 2023, Alex has taken on the role of Sales Director for Enterprise Cybersecurity at Civic Exchange, alongside a voluntary position as a Research Fellow addressing smart building and decarbonization policies. Alex's background includes significant roles at Schneider Electric in various capacities related to commercial real estate and energy sustainability. Alex holds a BSc in Economics from the University of London and an MA from The University of Hong Kong.
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