Stephanie Spencer

Stephanie Spencer has over 23 years of experience in customer service and contract management, with a significant tenure at School Health Corporation beginning in 2000. In the role of National Contract Manager, responsibilities included the oversight of quality in all customer interactions across various platforms. Previous positions at School Health Corporation encompass Customer Care Supervisor and Quality Monitoring Manager and Trainer, as well as leadership in the Order Processing Department. Stephanie also contributed to New Century Mortgage as Setup Coordinator/Team Leader, managing loan processing workflows. Throughout the career, expertise in training, process improvement, and team management has been demonstrated, along with successful implementation of new systems and procedures.