Michael Rankin is a seasoned professional with extensive experience in business development and customer service. Currently serving as the Director of Business Development at SchoolDay, formerly GG4L, since June 2022, Michael has previously worked as a Service Advisor at Stevens Creek Volkswagen from September 2014 to May 2022, where strategic sales planning and customer engagement were key responsibilities. Prior to that role, Michael was an Auto Damage Adjuster at GEICO from June 2009 to September 2014, focusing on negotiations with repair facilities and operational efficiency. Michael's career in customer service includes a position as a Customer Service Agent/Coach at GEICO, emphasizing customer satisfaction and retention. Michael holds a Bachelor of Arts in Communication and Media Studies from San Diego State University, earned in June 2009.