Endésha Pierson, M.A. serves as a Customer Success Manager at SchooLinks since February 2024, previously holding the same position at Rah Rah from March 2022 to November 2023, where a customer-centric culture was fostered, and client relationships were managed with a 100% retention rate. Endésha has extensive experience in higher education, including roles as Residence Life Coordinator at California State University - East Bay and UC Irvine, overseeing operations for multiple residence halls and managing staff. Additionally, Endésha worked as an Academic Coach for Accessibility Services at the University of the Pacific, ensuring compliance with the American Disabilities Act and assisting students in developing essential skills for academic success.
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