Scott Sommers

Scott Sommers is an experienced professional specializing in process improvement and project management across various industries. Currently at SchoolsFirst Federal Credit Union, Scott leads process improvement projects in the Member Contact Center, focusing on enhancing efficiency and the member experience. Previous roles include Project Manager at Ally, where Scott oversaw operational improvements in Direct Auto lending, and Project Lead at the Automobile Club of Southern California, managing large-scale IT projects. With a foundation in process excellence from Alorica and a track record of significant cost savings at Gap Inc., Scott brings a strong background in cross-functional team leadership, strategic initiative implementation, and compliance management. Educational qualifications include an MBA in Business Management from Fordham University and a BS in Consumer Studies from the University of Arizona.