George Markou

George Markou is a seasoned professional with extensive experience in product management and customer success, currently serving as the Director of Product Management at Schoox, Inc. since February 2016. In this role, Markou manages a team of six product managers across the US and Europe, leading significant product launches that incorporate social learning, microlearning, and AI integration. Markou has also established agile methodologies and a culture of continuous learning within the organization. Previously, Markou held various positions within Schoox, including Director of Customer Success & Operations, where a successful customer engagement process was designed, leading to increased revenue renewal rates, and Lead Customer Success Manager, where effective client success strategies were developed. Markou's educational background includes a Ph.D. in Artificial Intelligence and a Master’s degree in Computer Science from the University of Macedonia.