The Customer Experience and Support team at Schroders Personal Wealth is dedicated to enhancing client interactions and ensuring seamless service delivery. They focus on optimizing customer journeys, managing client communications, and providing ongoing support to meet client needs effectively. By leveraging technology and personalizing engagement, they strive to create clarity and transparency in financial planning for all clients.
Carol Thorpe
Manager, Customer Journey & Ex...
Ciara Ward-Jenkins
Head Of Client Support
Claire Westbrook
Head Of Client Support -south ...
Dickon Fincham-Jacqu...
Operations Team Manager
Leanne Lancaster
Client Communications Manager
Liz Aziz
Senior Operations Manager
Neil Porter
Advice Quality Manager
Paul Cass
Client Service Manager
Sophie Worthington
Head Of Client Support
Thomas Casey
Head Of Operations - Servicing
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