Schroders Personal Wealth
Carol Thorpe has extensive experience in customer journey management and business operations, currently serving as the Manager of Customer Journey & Experience at Schroders Personal Wealth since June 2019. Prior to this role, Carol held various managerial positions within Lloyds Banking Group, including Manager of Business Operations, Distribution Support Manager, and Operations Manager, reflecting a strong background in operational leadership from September 2002 to the present. Additionally, Carol has experience in the wealth management sector, having worked as an Operations Manager from September 2008 to October 2010.
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Schroders Personal Wealth
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Schroders Personal Wealth is a joint venture between Lloyds Banking Group and Schroders – two of the UK’s largest names in banking and asset management. We were created to help more people across the UK benefit from financial advice. We have the advantage of solid foundations and a strong heritage. But we take a fresh, transparent and personal approach to financial planning. We aim to provide clients with clarity and transparency in everything we do. This includes using technology to explain how long-term financial planning can add value to people’s lives; to give people access to information about their financial wellbeing; and to communicate with their adviser when it's convenient for the client. Our heritage may be 400 years old, but our approach is built for the future.