Yoganand Nayak

Yoganand Nayak is a seasoned professional with significant experience in customer operations and project management, currently serving as Vice President of Customer Operations and Project Management at Scicom (MSC) Bhd since August 2013. In this role, Yoganand Nayak has successfully led over 200 team members to drive innovation and enhance efficiency, customer experience, and revenue for clients. Previous positions include leading customer support operations at Greenlane Holdings, where transformative strategies generated $200,000 in revenue within three months, and as Vice President of Operations at Goldman Sachs, where Yoganand Nayak focused on improving operational efficiency through cross-functional collaboration. With a solid educational background in Business Administration and Management, Yoganand Nayak has also held roles at SCICOM CONTACT CENTER SERVICES PVT. LTD and served in project management for notable clients including Bosch & Siemens and McDonald's.