Ketia Davis

Customer Service Team Lead at Scientific Games - Gaming

Ketia Davis has a diverse work experience spanning over 18 years. Ketia currently works as a Customer Service Team Lead at Scientific Games - Gaming. Prior to that, they worked at LifeBridge Health as a Recovery Specialist, where they handled insurance-related tasks and worked remotely during the pandemic. Ketia also has experience as a Reimbursement Specialist and Floor Support at RadNet, where they managed accounts, processed payments, and provided support to customers and healthcare professionals. Ketia worked as a Program Specialist 2 at Covance, screening and processing patient assistance applications. Ketia's earlier roles include working as a Service Expert/Foodgineer at Restaurants on the Run, a Customer Care Agent at Time Warner Cable, and a Call Auditor at OnCall Staffing. Ketia started their career at Verizon Wireless, where they provided customer service, sales, and support for over eight years.

Ketia Davis obtained a certificate in Medical Coding from Howard Community College in 2018. Prior to that, they completed a degree in Event Planning and Design at National University Extended Studies in 2014.

Links

Previous companies

Verizon logo
RadNet logo

Timeline

  • Customer Service Team Lead

    September, 2021 - present