Gemma Hutchins

Gemma Hutchins is an experienced professional specializing in service delivery and customer success, currently serving as Head of Service Delivery and Head of Customer Success at Scoro since September 2022. Prior to this role, Gemma led a team of Enterprise Customer Success Managers at Fuze from July 2017 to June 2022, where the focus was on driving adoption and customer satisfaction for top-tier EMEA accounts, earning recognition as CSM of the Year in 2019. Earlier experience includes working as a Sales Negotiator at Green & Co. from January 2014 to July 2017. Gemma holds a Bachelor of Laws (LLB) degree from the University of the West of England, completed in 2007.