Helen Fairley

Customer Onboarding Expert at Scoro

Helen Fairley has a diverse work experience spanning over different companies and roles. Helen is currently working as a Customer Onboarding Expert at Scoro, a work management solution provider for creative and professional services. In this role, they collaborate with agencies and businesses to understand their processes, identify areas for improvement, and implement more efficient ways of working.

Prior to Scoro, Helen worked as a Senior Project Manager at Positive from February 2022 to August 2022. Helen also served as a Digital Transformation Advisor at Tayfair Ltd from August 2021 to January 2022, where they advised and implemented work management software for multiple PR agencies. This involved analyzing workflows, configuring the software, and providing training for successful adoption.

In addition to their roles in technology and project management, Helen co-founded Six Two in 2010 and served as the Managing Director. Over the course of a decade, they led the team to become a highly respected WordPress development agency in Kent. Helen'sresponsibilities included business development, sales, account management, project management, HR, operations, and finances.

Early in their career, Helen worked at Tesco PLC as an IT Business Analyst and Project Manager from June 2009 to November 2009, as well as a Graduate IT Business Analyst from August 2007 to June 2009.

Helen Fairley attended Ashford School from 1996 to 2003. However, no degree or field of study information is available for this period. Following their time at Ashford School, they attended the University of Cambridge from 2003 to 2007. Helen obtained an MA in Modern languages and literature during this period.

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Timeline

  • Customer Onboarding Expert

    September, 2022 - present