Alba J Rafael

Alba J Rafael serves as the Branch Supervision and Service Manager at Scotia Wealth Management since July 2021, leading Tier 1 Supervision for advisors and ensuring compliance with industry regulations. Previously, Alba held positions as an Administrative Associate, providing high-level customer service and executing client trades, and as an Administrative Assistant at Scotia GBS Dominican Republic, where responsibilities included leading a team in AML Operations. With earlier experience as an Assistant Branch Manager and Customer Service Representative at Scotiabank, Alba has a strong background in retail sales and customer service management. Alba holds a Bachelor's degree in Economics from Universidad Catolica Santo Domingo.