Lloyd Nurthen

Lloyd Nurthen currently serves as a Senior Manager of Enterprise Customer Success at Medallia, the leader in Experience Management, since June 2023, while also holding the position of Chief Commissioner at Scouts NSW since April 2023. Previously, Lloyd operated as the Global Customer Experience Manager at Nearmap from June 2021 to June 2023, focusing on transforming customer experiences through insights and engagement strategies. Lloyd's extensive experience at Woolworths Group from June 2010 to June 2021 includes roles such as Group Listening Program Manager and Voice of Customer Program Manager, where significant contributions were made to customer feedback programs and cross-functional collaboration. Lloyd holds an MBA from Macquarie Business School and has earned the Queens Scout Award from Scouts Australia, complemented by a Certificate III in Frontline Management.