Ray Mayberry

Ray Mayberry's work experience includes various roles at different companies.

From 2019 onwards, Ray worked at ScriptPro as a Support Program Manager, Chain and Intl. In this role, Ray served as the Technical Account Manager for all chain and international customers. They were responsible for coordinating resources to complete customer initiatives, providing updates internally and externally, and serving as the main point of contact for communication and coordination with customers.

Prior to that, from 2016 to 2019, Ray worked at Waddell & Reed in multiple roles. As the Manager, Desktop Support, Ray managed multiple teams across the organization to support end user endpoints and handled various levels of support. They also managed vendors providing managed services for Service Desk and Endpoint Support. In their role as the Operations Manager, Ray managed two separate teams within the IT department and played a key role in optimizing processes and increasing efficiency. As the Major Incident Manager, Ray was responsible for driving high priority incident resolution efforts, root cause analysis, and problem remediation.

Before joining Waddell & Reed, Ray worked at ScriptPro from 2011 to 2016. As the Manager, Workflow Support, they managed a team of analysts providing software and hardware support to government pharmacy sites. They also worked as an Advanced Technical Lead, providing high-end technical support, and as an Applications Systems Support Analyst I and Technical Support Analyst I, offering various levels of technical support and assistance.

Overall, Ray Mayberry has extensive experience in technical support and management roles, with a focus on providing customer support, coordinating resources, and optimizing processes to increase efficiency.

Ray Mayberry's education history includes attending Metropolitan Community College-Maple Woods. However, there is no information available regarding the specific degree or field of study that Ray pursued at this institution.