SCU Credit Union
Kelly-Anne Ferreira is an experienced Training and Development Manager at SCU Credit Union since April 2021, where responsibilities include designing and delivering comprehensive training programs for banking employees, managing training functions, and assessing organizational training needs. In addition, Kelly-Anne holds a role as a Training Proctor for the Banking Certification Program at MassHire Greater Brockton Career Center, overseeing online and in-person training sessions. Previously, roles included VP and Training Officer at South Shore Bank, managing loan operations and training programs, and various positions at HarborOne Credit Union, USTrust, and Bristol & West Building Society, focusing on training, loan servicing, and customer service. Kelly-Anne's education includes credentials from Massasoit Community College, New England School for Financial Studies, Boston University, and Langevin Learning Services, specializing in Training & Development.