Steve Hayward (known as Jack)

Steve Hayward, known as Jack, currently serves as the IT Service Delivery Manager at SD Worx UK & Ireland since September 2018. With over two decades of experience in service delivery, Jack worked at IBM from April 1996 to July 2018, holding various roles including Service Delivery Manager, Ops Support Analyst, and positions in MF Operations. This extensive background showcases a strong expertise in IT service management and operations support.