Nicole Kerr

Building and sustaining positive relationships with clients has always been one of Nicole’s defining professional strengths. Known for her keen attention to detail and her passionate dedication to her client’s missions, she manages campaigns for many of SD&A’s major accounts, including the Smithsonian Institution, Monterey Bay Aquarium, WHYY TV & Radio, and PETA. Nicole has multiple clients for which she manages their entire annual telemarketing budget, which exemplifies the confidence her clients have in her. During her years of service with SD&A, Nicole has developed a niche in the planning, execution and management of capital campaigns and planned giving programs. Above all, she has a stellar reputation among her clients for her outstanding level of service and nonprofit fundraising expertise. Before she joined the account services team in 2008, Nicole worked as a client program manager for Adecco, a Fortune 500 company and the global leader in human resources services, where she oversaw and managed all temporary staffing operations in the western US region for a major employer. In addition to supervising the day-to-day operations for this account, she was responsible for developing, implementing and managing project plans and process improvements to increase client satisfaction. She also spent time as a national accounts project manager for AppleOne Staffing Services, where she regularly interfaced with clients to identify their needs and present strategic solutions from implementation to the completion of project initiatives. Nicole has a bachelor’s degree in business administration and management from California State University, Long Beach.