Nyiko Mabunda

Nyiko Mabunda is a Service Assurance Manager at SEACOM LTD since July 2021, known for identifying areas for customer experience improvement and overseeing operational support management. Previously, Nyiko held various roles at Internet Solutions from September 2013 to October 2021, including Client Success Manager, Dedicated Service Manager, and Network Engineer, focusing on service delivery, client satisfaction, and network maintenance. Prior experience includes a Cisco Engineer position at StorTech and a Student Trainee role at The Innovation Hub. Educational qualifications include a Cisco GTAP certification from Torque IT and a B-Tech in Information Technology Multimedia from Tshwane University of Technology.