Tsholofelo Rakoloti

Tsholofelo Rakoloti is an experienced customer service professional currently serving as a Customer Service Representative at SEACOM LTD since September 2019, where responsibilities include providing technical support to Fibre To The Home (FTTH) customers and resellers and managing inquiries related to accounts, sales, cancellations, retentions, and service delivery. Prior to this role, Tsholofelo worked as a Service Desk Technician at FibreCo Telecommunications from October 2018 to September 2019 and completed an internship in Network Operations Centre. Tsholofelo holds a Diploma in Business Management and Entrepreneurship from IIE Varsity College, earned between 2014 and 2016.