Jessica Chung, RPh, PharmD, HBSc

Jessica Chung, RPh, PharmD, HBSc has a diverse work experience spanning various roles in the healthcare industry. Jessica is currently serving as the Interim Patient Education Manager at SeamlessMD since September 2022. Prior to this, they worked as a Senior Patient Education Specialist at the same company from May 2021 to September 2022, and as a Patient Education Specialist from September 2019 to May 2021.

Before joining SeamlessMD, Jessica worked as a Pharmacist at Shoppers Drug Mart since March 2020. Jessica also had experience as a Pharmacy Intern at the same company from June 2018 to February 2020.

In 2018, Jessica served as a Content Creator at PharmaEpass, contributing their expertise in creating content related to the pharmaceutical industry.

Jessica also held the position of Content Reviewer at the National Association of Pharmacy Regulatory Authorities from September 2020 to April 2021.

Earlier in their career, Jessica worked as a Pharmacy Assistant at Metro Inc. from May 2014 to February 2020.

Jessica's academic experiences include being a Student Researcher at the Institute for Safe Medication Practices (ISMP) from August 2017 to September 2018, where they presented a poster at the Canadian Pharmacists Conference. Jessica also worked as a Hospital Pharmacy Student at Women's College Hospital and St. Michael's Hospital during their time at the University of Toronto from September 2017 to April 2018.

Furthermore, they gained research experience as a Research Assistant at the University of Toronto in 2015 and as a Research Assistant at the University of Waterloo from November 2012 to April 2014.

Jessica's early career involved being a Summer Research Student at MaRS Discovery District from May 2010 to August 2012, where they contributed to a publication on culturing pancreatic islets in microfluidic flow.

Overall, Jessica Chung's work experience reflects their involvement in various roles within the healthcare industry, highlighting their expertise in patient education, pharmacy practice, research, and content creation.

Jessica Chung, RPh, PharmD, HBSc has an extensive educational background. Jessica began their education at the University of Waterloo, where they obtained a Bachelor of Science in Biology with a minor in Chemistry from 2009 to 2013. Following this, Jessica attended the University of Toronto and earned their Doctor of Pharmacy degree from 2014 to 2018, specializing in Pharmacy.

In addition to their degrees, Jessica has pursued various certifications to enhance their skills and knowledge. Jessica completed the "Elearning Essentials: Instructional Design" certification from LinkedIn in July 2019, focusing on instructional design for e-learning programs. Jessica also obtained the "Accessibility for Ontarians with Disabilities Act Certificate of completion" from OSG in September 2019, demonstrating their commitment to creating inclusive and accessible environments.

Furthermore, Jessica has actively engaged in expanding their skill set beyond the pharmacy field. Jessica developed a strong interest in user experience (UX) design, completing multiple courses. Notably, they obtained certifications in "Foundations of User Experience (UX) Design," "Build Wireframes and Low-Fidelity Prototypes," "Conduct UX Research and Test Early Concepts," and "Start the UX Design Process: Empathize, Define, and Ideate," all from Coursera in June and July 2021. Additionally, they acquired knowledge in artificial intelligence and machine learning through the "Artificial Intelligence Foundations: Machine Learning" certification from LinkedIn in July 2020.

Most recently, in 2022, Jessica pursued a course in "Plain Language For Health" from Tufts University School of Medicine, further honing their ability to communicate complex medical information effectively. Jessica completed this course in April 2022.

Overall, Jessica Chung's education and certifications demonstrate a diverse range of knowledge and a dedication to continuous learning and professional development.