Jorge Mata

Jorge Mata has a diverse work experience spanning various industries. Their most recent role is as a Broker Experience Shift Lead at SeatGeek, where they manage broker experiences shifts, handles escalations, and provides resources for the team. Prior to SeatGeek, they worked as a Broker Experience Expert at the same company, where they supported sellers and resolved order-related issues. Before SeatGeek, Jorge worked as a Member Experience Advisor at NATIONS BENEFIT GROUP, INC., responding to customer inquiries and resolving member issues. Jorge also has experience as a VIP Fulfillment Specialist at Premium Seats USA, where they conducted market research, built client packages, and handled administrative tasks. Additionally, they served as an Operations Manager at Viajes Indigo Isla Margarita, c.a., coordinating logistics and providing documentation to clients. Before that, they worked as an Internal Audit Analyst at the same company, managing rates, charges, and sales promotions. Jorge also has experience as an Accounting Assistant at Grupo Planeta and A-Group International C.A., as well as an Administrative Assistant at Mundo Turismo Margarita. Overall, Jorge has gained expertise in customer service, operations management, audits, and accounting throughout their work experience.

Jorge Mata has a Bachelor's degree in International Business/Trade/Commerce from Universidad "Alejandro de Humboldt." Jorge obtained this degree from 2006 to 2010. In 2014, they attended the United World School Of English for an English Course. Prior to that, from 2001 to 2006, they completed their high school education at El Pinar High School, where they earned a High School Diploma with a focus on Science.