Second To None
Kathy brings 23 years of CX experience to a portfolio of large national and regional brands. She is passionate about fostering client relationships and designing/administering CX programs that deliver strategic intelligence to key stakeholders of the organizations she serves. Kathy holds a Bachelor’s Degree in Business Administration and Management from Eastern Michigan University.
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Second To None
Second To None is a research firm, specializes in mystery shopping, customer satisfaction surveys, compliance audits, analytics, etc.