Gabby Cottrell

Gabby Cottrell has a diverse work experience, starting with their role as a Customer Service Associate at Rocky Rococo Restaurants from December 2012 to March 2014. Gabby then worked as a Server at Chefo's Pancake House from April 2014 to June 2015. Following that, they served as a Server/Food Expeditor at Fox River Brewing Co Restaurant from August 2015 to January 2019.

In 2016, Gabby joined SECURA Insurance and held various roles. Gabby started as a Housekeeper from May 2016 to August 2016. Gabby then worked as a Processing Assistant from August 2016 to January 2017 and subsequently transitioned to the role of Customer Service Specialist from January 2017 to March 2019.

Gabby's career at SECURA Insurance continued, and they held positions such as UAT Coordinator from March 2019 to July 2020 and Quality Specialist from January 2020 to September 2020. Gabby then moved on to the role of Quality Analyst from September 2020 to September 2021, where they played a crucial role in managing application environments and leading the implementation of SharePoint documentation management.

Currently, Gabby is working at SECURA Insurance as an IT Supervisor, starting in September 2021. In this role, they lead the IT department and ensures the efficient operation of systems and processes. Additionally, starting in November 2022, Gabby will take on the position of Organizational Change Manager, contributing to the company's transition initiatives and facilitating change within the organization.

Throughout their career, Gabby has demonstrated a strong work ethic, adaptability, and a broad range of skills in customer service, administration, and project management.

Gabby Cottrell obtained their Associate's degree in Business Analyst from Fox Valley Technical College in 2022. In addition to their degree, they have earned several certifications including Certified Change Practitioner from Prosci in June 2022, Lean Six Sigma Green Belt (ICGB) from SECURA Insurance in December 2021, Certified ScrumMaster (CSM) from Scrum Alliance in March 2021, PROSCI Change Management Workshop from Prosci in May 2018, and Lean Six Sigma Yellow Belt (ICYB) from SECURA Insurance in November 2017.