Claire Carter is an accomplished professional with extensive experience in operations and vendor management. Currently serving as Senior Vice President of Operations at Secure Collateral Management since January 2018, Claire has previously held roles as Vice President of Recovery Operations and Senior Vendor Manager. Prior experience includes a position as Senior Vendor Manager at Xchange Leasing, an Uber company, and a tenure at Capital One Auto Finance from 2011 to June 2016 as Unit Manager, where responsibilities included managing a call center team that processed over 25,000 outbound calls monthly. Claire excelled in enhancing team performance, achieving significant improvements in ranking, and effectively managed a portfolio of vendors and loan modifications to minimize repossession losses.
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