Jocelyn M DiCesare

Jocelyn M DiCesare has a diverse work experience spanning multiple industries. Jocelyn M started their career in 1997 as a Customer Service Representative at US Fiber Optics/ACS Industries. From there, they worked as a Customer Service Lead at Trammell Crow Company, overseeing a team of representatives and managing office operations. Jocelyn M then served as a Managed Services Project Manager at UNICOM Technology Group, Inc, where they were responsible for day-to-day operations and managing customer accounts. Jocelyn also worked as an Account Manager at Flagship Automation & EMX Controls, managing accounts and providing customer support. Jocelyn M then joined Aly's Riverside Pub as a Head Bartender, where they were responsible for drink and food preparation. Jocelyn also worked at Myriad Ballroom as a Cocktail Waitress, assisting with event setup and serving customers. Jocelyn M then transitioned to Walco Electric, working as an Account Manager and Company Safety Coordinator, managing repair accounts and improving processes. Most recently, Jocelyn worked at On Process Technology as a Client Services Manager, overseeing client relationships and managing reporting needs. Jocelyn M then joined Secure Future Tech Solutions as an IT Support Coordinator and later became the Service Manager. Throughout their career, Jocelyn has demonstrated strong customer service skills, leadership abilities, and the ability to manage multiple responsibilities.

Jocelyn M DiCesare completed their education at Bryant University from 2015 to 2017, where they obtained a certification in Business Administration and Management, with a focus on General Management. Prior to that, they attended the Computer Ed Institute from 2002 to 2003, where they earned a CompTIA A+ Certification in Computer Science and Networking.

In addition to their educational qualifications, Jocelyn M DiCesare has obtained several certifications. In April 2016, they acquired a TiPS certification from Health Communications, Inc. (The TIPS Program). Additionally, in April 2003, they obtained a STOP-Server On Premise certification from Frank J. Faubert.

It is important to note that there is no information available regarding the obtained month and year for the A+ Software & Hardware certification from CompTIA for Jocelyn M DiCesare.