Secureworks
Broderick Talley is an experienced professional with a diverse background in customer success, technical support, and system administration. At Secureworks, Broderick serves as an Account Executive III and Senior Customer Success Manager, as well as an Escalation Engagement Manager, demonstrating a commitment to high customer satisfaction through effective client relationship management. Previously, Broderick spent over 16 years at NCR Corporation, recognized as a Subject Matter Expert while providing technical support and developing resolution plans for complex issues. Early career experience includes serving as a System Administrator at Wells Fargo, managing support for over 500 users and enhancing system performance as a Business Analyst. Broderick is currently pursuing a Bachelor of Business Administration in Management at Morehouse College.
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