Cathleen Kirby Jillson

Cathleen Kirby Jillson is an experienced professional with a diverse background in account management and operations analysis, currently serving as an Account Relationship Manager at Securitas Electronic Security, Inc. since February 2023, focusing on the PNC Bank account. Prior to this role, Cathleen spent over a decade at Diebold Nixdorf, where positions included Business Operations Analyst and Account Relationship Manager, both within the PNC Bank ATM account team. Earlier experience includes roles at Wells Fargo Auto Finance as a Quality Assurance Analyst in Collections, where recognition for outstanding performance and commitment to quality was achieved, as well as a Repossession Collections Specialist. Cathleen began a career at Federal Express Corporation, working as a Senior Customer Service Agent and Courier for over 14 years, ensuring customer satisfaction and efficient delivery services.