Michelle Vickers

Michelle Vickers has extensive experience in risk operations and security program management, currently serving as Manager of Risk Operations at Security Service Federal Credit Union since August 2008. In this role, Michelle leads the development of Business Continuity and Records Management maturity, showcasing strong project management skills. Previous positions within the same organization include Assistant Vice President of Security Program Management, where responsibility included strategic development of key security programs and employee growth, and Manager and Supervisor of Security Program Management, focusing on professional development and centralized security program management. Before joining Security Service Federal Credit Union, Michelle worked at USAA from December 1988 to June 2008, overseeing business continuity planning and project management for mutual fund and brokerage projects. Michelle holds a BBA in Accounting from Our Lady of the Lake University and an MBA from Western Governors University.