Stephen S. Cook

Stephen S. Cook has extensive work experience in the field of customer success and account management. Stephen S. currently holds the position of Vice President of Account Management at Securonix since January 2024. Prior to this, Stephen worked at 8x8, where they served in various senior director and director roles from July 2018 to January 2024. At 8x8, they were responsible for global customer success and engagement. Before 8x8, they worked at Mitel as a Senior Manager, Customer Success from September 2017 to July 2018. Stephen also spent a significant amount of time at ShoreTel, where they held several positions, including Senior Manager, Customer Success, Eastern U.S. and Canada from October 2016 to September 2017. Stephen S. also served as a Manager of Global Account Management and Project Manager during their tenure at ShoreTel. Prior to that, Stephen worked at Callfinity as a Sales Account Manager from May 2009 to May 2011 and at BlueTie, Inc. in various roles, including Accounts Receivable Accountant, New Client Specialist, and Channel Manager from July 2006 to May 2009.

Stephen S. Cook attended St. Bonaventure University from 2002 to 2006, where they earned a Bachelor of Business Administration degree with a focus on Business. Prior to that, they attended The Aquinas Institute of Rochester from 1998 to 2002. In addition to their formal education, Stephen S. Cook has obtained several certifications, including Account Management: Maintaining Relationships, Cybersecurity Foundations, Cybersecurity Foundations: Governance, Risk, and Compliance (GRC), Cybersecurity for Executives, Introduction to Security Information and Event Management (SIEM), Outcome-Based Selling, and Executive Leadership.