Crystal Doty

Crystal Doty is an accomplished professional in the insurance and workers' compensation field, currently serving as the Director of Claims and Client Performance Manager at Sedgwick since 2017. In these roles, Crystal provides leadership and support to maximize performance while implementing client quality and compliance initiatives. Previously, Crystal accumulated significant expertise at Walmart from 1997 to 2017, holding various positions including Workers' Compensation Manager, where responsibility included claims management and team leadership. With a solid foundation in investigating claims and strategic negotiations, Crystal is recognized as a subject matter expert in high exposure, catastrophic, and litigated workers' compensation claims.