Dean Brown

Dean Brown has extensive experience in customer service and team leadership across various industries. Currently serving as Service Team Lead at Sedgwick since August 2021, Dean previously supervised operations at Inktel Contact Center Solutions for the CDC VAX Hotline, overseeing a team of newly trained customer service representatives. Dean's professional background includes a supervisory role at HF Management Services, where 25 team members were managed to deliver high-level service in health insurance. Additional experience includes management positions at Sears, Butler Insurance Agency, Connextions Health, and Adelphia Communications. Dean holds a High School Diploma from Colonial High School, earned in 1988, with a concentration in visual arts.