Jitka ElsRafi is a bilingual customer service representative currently employed at Sedgwick Technology Solutions since June 2021. Previous roles include customer service advisor at Sitel, safety steward at Carlisle Security Services Limited, and a brief period as a customer service trainee at Strive Training. Jitka's extensive experience in security includes serving as a security officer for G4S, where responsibilities encompassed ensuring the safety of high-profile events such as the Olympic Games and NATO conferences. Additional experience includes working as a care assistant with Enara Group and as a station assistant at Paddington Station.
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