Rona Frank Shalom

Senior Customer Success Manager at Sedric.ai

Rona Frank Shalom has a diverse work experience spanning various roles and industries. Rona started their career as a Psychotechnical Diagnostician in the Israel Defense Forces, conducting interviews and diagnosing candidates for military service. Rona then worked as a Telemarketer at High Q, marketing courses to potential students. Following this, Rona joined Orange as a Customer Service Specialist, where they served profitable clients and achieved success in marketing and sales contests. Rona later worked as a Sales Specialist for a period of two years, conducting sales and marketing over the phone and managing marketing partnerships. Rona then transitioned to the role of Social Worker and Instructor at "קבוצת "שכולו תוב", where they rehabilitated mental health patients and led a national rehabilitation project. Rona then joined Arbitrip as the Head of Customer Success, where they managed a team of four and oversaw onboarding, training, and support for over 150 accounts. Most recently, Rona worked at Yotpo as a Customer Success Manager, before moving to their current role as a Senior Customer Success Manager at Sedric.ai.

Rona Frank Shalom pursued their education in a chronological order. Rona attended Brenner High School from 2003 to 2007, where they focused their studies in the field of Social Sciences. Later, from 2012 to 2015, Rona Frank Shalom attended Tel Aviv University, where they obtained their Bachelor's Degree in Social Work.

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