Samantha Kurtz

Samantha Kurtz has extensive experience in customer experience management, currently serving as the Head of Customer Experience Management at SEEBURGER since August 2017. In this role, responsibilities include developing a customer experience strategy, promoting a customer-centric culture, analyzing customer feedback, and leading projects aimed at enhancing customer satisfaction. Previous positions at SEEBURGER include Strategic Program Manager and Team Manager, where Samantha oversaw program coordination and team management, respectively. Earlier experience spans multiple roles at EnBW Energie Baden-Württemberg AG, focusing on enterprise application integration and project management. In addition, Samantha is currently a volunteer crisis counselor for AKL Karlsruhe, contributing to community support initiatives.