Nate Hoke

Director Of Sales Operations, Inside Sales, Customer Service & Trade Compliance At Seek Thermal at Seek Thermal

Nate Hoke has a diverse work experience spanning over two decades in various leadership roles. Nate is currently the Director of Sales Operations, Customer Service & Trade Compliance at Seek Thermal since June 2022. In this position, they provide sales performance analysis, revenue projections, and coordinates sales forecasting and budgeting processes.

Prior to their current role, Nate worked as the Director of Customer Service & Trade Compliance at Seek Thermal from August 2020 to June 2022.

Before joining Seek Thermal, Nate served as the Operations Manager at Northern Illumination Co Inc from February 2018 to August 2020. In this role, they were responsible for talent review, relationship improvement, and system optimization to increase profits and control expenses. Nate also implemented various initiatives like launching a VoiP phone system, migrating accounting systems, and developing standard operating protocols.

From December 2004 to January 2018, Nate worked at Crimson Trace Corporation, initially as the Director of Customer Service, B2C Sales, International Sales & Export Compliance. Nate played a crucial role in the company's growth from $8 million to $50 million+ and was involved in a merger. Nate also developed tools and processes to improve customer service and managed consumer direct and professional sales.

Earlier in their career, Nate worked as a Customer Service Manager at LaCrosse Footwear Incorporated from October 2001 to September 2004 and at Atofina Petrochemicals Inc from January 2000 to October 2001. In these roles, they managed customer service teams and played a key role in implementing business systems.

Overall, Nate Hoke has a strong background in sales operations, customer service, and trade compliance, with a track record of driving growth and implementing process improvements.

Nate Hoke obtained a Bachelor of Arts (BA) degree in Communication and Media Studies from the University of Portland from 1988 to 1992. In addition to their formal education, they have also obtained various certifications in compliance and trade controls. In 2012, Nate completed the BIS Trade Controls & Compliancy certification from ECTI and the Defense Trade Controls & Compliancy certification, also from ECTI. Furthermore, in 2022, they obtained the Managing Compliance Complexities certification from Export Compliance Solutions & Consulting (ECS).

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Timeline

  • Director Of Sales Operations, Inside Sales, Customer Service & Trade Compliance At Seek Thermal

    June, 2022 - present

  • Director Of Customer Service & Trade Compliance

    August, 2020