Yannick Mibanga

Yannick Mibanga is an experienced support engineer currently employed at Seismic since December 2019, where responsibilities include ownership of customer issues, troubleshooting, and documenting solutions. Prior to this, Yannick served as a Field Marketing Manager at Diligent Corporation from January 2015 to December 2019, overseeing marketing campaigns in France, Spain, Portugal, and Italy, as well as producing various marketing materials. Yannick's earlier experience includes a role as a Technical Support Specialist at Diligent Corporation, providing software support and user account management, and as a Complaints Handler & Data Analyst at Stonebridge International Insurance, focusing on risk analysis, customer service, and complaint resolution. Yannick holds a Licentiate degree in Business, Management, Marketing, and Related Support Services from Clara del Rey in Madrid, completed between 2006 and 2009.