Kimberly Merrick

Kimberly Merrick has over 15 years of experience at Selective Insurance, currently serving as Assistant Vice President for Small Business and Decision Management. Merrick's roles have included Director of Small Business Portfolio and Underwriting Management and Director of Enterprise Efficiency & Integration. Key contributions include leading the strategic insights and execution of Microsoft Dynamics CRM, overseeing its implementation and training over 150 employees within four months. Merrick also spearheaded an EPMO initiative to enhance compliance in Agency Licensing and Appointments and has demonstrated a commitment to talent development through coaching and professional growth opportunities. Previously, Merrick managed the development and marketing of the PaySync® program and held internships focusing on strategic operations and business units. Educational qualifications include an MBA and a BS in Marketing from Fairleigh Dickinson University.