David Wood is an experienced Business Analyst currently employed at Selwood Housing Group since January 2020, focusing on transitioning from legacy applications to Microsoft Dynamics while optimizing business processes. Prior to this role, David spent over thirteen years at Virgin Media, where responsibilities included leading a sales project work-stream as a Senior Change Manager, overseeing the complex migration of 4 million customers to a new platform. As a Sales Capability and Enablement Manager, David developed strategies to mitigate the impacts of system downtimes and improve organizational awareness regarding their effects on revenue. David also contributed to Virgin Mobile from February 2000 to March 2005 as a Real-time Support Manager, where skills in incident support and team development were emphasized.
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