Cara Trenberth

Cara Trenberth is a seasoned professional in customer experience and service management, currently serving as the Customer Experience Lead at Selwyn District Council since June 2024. Previously, Cara held the position of Customer Services Manager at Lyttelton Port Company from September 2021 to May 2024, and worked as an Inside Sales Representative at FedEx from August 2020 to September 2021. Cara has extensive experience with Air New Zealand, where responsibilities included managing 60 SME relationships as an Account Manager in South Island Sales, providing exceptional service as a Claims Specialist, overseeing the Airline's 75th Anniversary Exhibition as Exhibition Manager, and managing premium clients as a Customer Service Agent. Educational qualifications include a Diploma in Marketing from Ara Institute of Canterbury and a New Zealand Certificate in Aviation Check-in from the Civil Aviation Authority.