Shanna Smetana

Director Of Customer Success & Field Operations at Semantic AI

Shanna Smetana currently works at Semantic AI as the Director of Customer Success & Field Operations, with a background in intelligence analysis and counter-terrorism. Shanna has experience working in various roles at companies such as Cyberspace Solutions, L-3 Communications, Defense Intelligence Agency, and SAIC. Prior to their work in the private sector, Shanna served in the US Navy as a Cryptologic Technician Collection (CTR). Overall, Shanna brings a wealth of experience in intelligence analysis, threat assessment, and team leadership to their current role.

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Previous companies

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Timeline

  • Director Of Customer Success & Field Operations

    November 1, 2022 - present

  • Director of Customer Delivery

    June, 2022

  • Customer Delivery Manager

    October, 2021

  • Product Implementation and Training Manager

    March, 2019

  • Subject Matter Expert

    September, 2014